01
Before the Order
Product selection, technical information, samples, project requirements, and feasibility discussions.
Services
Support Before, During and Beyond Delivery.
TERQ provides structured support at each stage of the working relationship — from initial product understanding and sample evaluation, through order coordination, to after-sales follow-up.
Discuss Your ProjectService Lifecycle
Support across the working relationship.
02
During the Order
Specification confirmation, packaging, order information, and delivery coordination.
03
Beyond Delivery
Installation, application, issue clarification, and after-sales follow-up.
Customisation & Flexible Delivery
A clear path from requirements to delivery.
TERQ provides customisation services together with flexible delivery and coordination capabilities for furniture and cabinet businesses with specific configuration, packaging, or shipment requirements.
Share Requirements → Review & Confirm → Sample / Quotation → Order & Delivery
Share your specific requirements by email or through Contact so they can be reviewed and confirmed before proceeding.
Technical Support
TERQ's responsibility does not end at shipment.
For installation, application, compatibility review, or after-sales follow-up, share the product model, engineering reference, or issue type available to you. TERQ Technical Support responds directly.
Sample Support
Evaluate before the order decision.
TERQ supports sample requests for product evaluation before committing to an order. Tell us which model or application you are evaluating, your sample quantity if known, and the evaluation goal.
Sample availability is subject to review. Share your evaluation context so TERQ can confirm the most appropriate product and configuration to evaluate.
Apply for Sample KitStart with your requirements.
Tell TERQ what you are working on, what information you have, and what support you need — we will respond directly.